Effective Date: 01.04.2025
1. Acceptance of Terms
By accessing or using the Alessandro Costa website and services, you agree to be bound by these Terms of Service. If you disagree with any part, please do not use our services.
2. Services Offered
We specialize in the production and sale of custom marble products. Our services include consulting, design, production and delivery of marble products. You cannot purchase directly on the website; all orders must be confirmed by direct contact with our team.
3. Orders and Payments
- All orders are subject to confirmation and availability.
- Prices are not listed on the website and will only be provided during the consultation process.
- We require a deposit upon confirmation of the order and the balance upon collection.
- We accept payments by bank transfer only.
4. Shipping and Delivery
- Delivery times vary depending on location and order size.
- We are not responsible for delays caused by third parties or circumstances beyond our control.
- Any damage found upon delivery must be reported within 48 hours.
5. Returns and Refunds
- Returns are accepted within 5 days of delivery.
- Custom-made products are non-refundable unless faulty.
- Return shipping costs are the responsibility of the customer unless the product is faulty.
6. Intellectual Property and Use of Content
The website contains both our own materials and third-party content. Some images used come from the Internet and are permitted for use in projects, while others are personal images and their use is prohibited. All content is protected by intellectual property laws and unauthorized use is prohibited.
7. Limitation of Liability
Alessandro Costa shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or services.
8. Applicable Law
These Terms of Service are governed by Italian jurisdiction. Any dispute will be resolved in the competent Italian courts.
9. Changes to the Terms
We reserve the right to update these Terms of Service at any time. Continued use of our services constitutes acceptance of any changes.
10. Contacts
For any questions, you can contact us at the following addresses:
Alessandro Costa
Via Montenero, 19 - 55045 Pietrasanta (LU)
Email: contact@acmarmi.com
Phone: +39 3490531437 - +39 0584742561 - +39 3477119546